By Mark Hennessy


We all have questions since the time we were first able to speak that first sentence as a toddler! Those questions continue throughout our lifespan. You all remember hearing this phrase - "Why Mommy and Daddy?" For a parent you wondered will they ever stop or go ask Daddy or vice versa, ask Mommy! Or maybe thought...GEE how do I answer that tough question? Well, it continues as stated, it lasts a lifespan. Many times we wonder why do people continue to ask the same questions over and over, is it because people aren’t listening or because the answer or explanation is unclear? We do receive a lot of questions here at the Tri-County office. Many times we do not have the answers readily available, but we will follow through with your stewards and officers to get more information so that we can unlock the correct answer to your problem or concerns. Many times the questions are job related or happen on the workroom floor, and we do try to resolve these issues as quickly as possible, but it does take some time to figure out whether it is situational to your office or to the union members as a whole. We want you to be satisfied with our responses and be timely as well. Normally when a call is received, we will get back to you as soon as possible. Please remember that Tri-County does not have a full time staff, but we do monitor the calls daily. We will always follow through and return your call as soon as we have the answers to your questions.

Some tips to remember are:

  1. Speak slowly and in a clear voice.
  2. Let us know if this call is for a particular person within the office.
  3. Please be clear and concise as to your reason for calling and how we can help you.
  4. Leave a call back number and your work location so we know which office you work in.

This information should be posted on your APWU Bulletin Board in every office:

FAX: (610) 544-6417
PHONE: (610) 544-6415
ADDRESS: 801 Yale Avenue, Suite 519, Swarthmore, PA, 19081

Beginning with our January meeting, we are instituting a new concept of communication for all those persistent questions you have wondered about but never asked. Each steward is required to submit a monthly report to their presiding officer, who in turn will present it to the attendees and President at the monthly union meeting. This is your chance to communicate directly with the union and ask anything you want to. Officers will be required to answer these questions in writing and it will be presented in the monthly meeting booklet given to every steward. For anything that needs immediate attention the union will respond immediately and give an update at the meeting as to how the question was handled. We want to hear from all of you! Please ask us anything that has been nagging at your mind and we will try to get you the answers you deserve as paying union members. Retirees, we would love to hear how you are doing away from the Post Office! All please gear up for the winter months ahead and be SAFE!

Happy Thanksgiving and have a joyous Holiday Season.

In Solidarity,
Mark Hennessy