by Carol Ann Santosusso

I would like to thank our Eastern Region Coordinator Mike Gallagher for resuming the educational conference April 17 and 18. By having this at a local place we were able to send 11 stewards for training seminars. I am a firm believer that attending these educational classes is money well spent by the local.

I would also like to commend AJ Jones and his Eastern Montgomery County Area Local for doing a fantastic job in overcoming all the obstacles thrown at them at the last minute and still having a great conference. Plus anyone who attended the banquet on Saturday night got to see some history in the making - AJ had a sports coat on. All of you that have ever attended a function with EMCAL know AJ in his t-shirt without sleeves. Yes, his sport coat had sleeves.

I attended the Function 4 class and picked up on a number of things to help us save minutes and clerks. First of all, window clerks, you must start hitting the buttons for non-retail sales. If someone wants directions, to pick up vacation mail, box overflow, etc we must be hitting the buttons for these and showing we are working. Not hitting these buttons shows down time. Swipe when you are sent to do something else on your timecard. If you canít get to the time clock, write down what you were doing when or keep form 1260 with you and fill that in, give it to your supervisor or whoever does your time and attendance and they will be able to put all your moves in for that day. When you go to break or lunch you must sign out, not just use stand by. If you are relieving a clerk for break or lunch donít sign in till they sign out. The window times are measured in Ĺ hour increments and if a clerk is signed on before a clerk leaves for break or lunch that shows an additional clerk on the window for the Ĺ hour not the couple minutes the clerk signed on. Clerks should not be going on the window to do one or two transactions. Give these transactions to the window clerks already on the window and let them do it on down time when possible. I know this next statement you have already heard from your supervisor, PM, whoever but we do need to UPSELL. This takes more time on the window and will help in the long run. We have got to start saving our clerk jobs and these examples are just some of the ways to do it but we must all do it each and every time if we want it to work!

I also attended a class on the Office of the Inspector General which are the people taking over the Postal Inspector jobs. The first thing you do BEFORE speaking to any of these people no matter how nice they are to you and no matter what they promise you is tell them you want a union steward before youíll talk. Also, I learned that the steward doesnít have to be your normal steward it just has to be a steward from the APWU. You are entitled to talk to the steward alone before talking to the OIG. Stewards one of the first things you would want to ask your member is can this lead to criminal prosecution. If they say maybe or yes advise them to stop talking and tell them to get a lawyer. You donít want the member spilling his guts to you on what he did criminally wrong so you wonít be able to testify against them later.

In union solidarity,

Carol Ann Santosusso
Vice President


In an e-mail response on August 14, 2009, Senator Bob Casey wrote:

Dear Miss Santosusso,

Thank you for taking the time to contact me regarding S. 1507, the Postal Service Retiree Health Benefits Funding Reform Act of 2009. I appreciate hearing from all Pennsylvanians about the issues that matter most to them.

S. 1507 was introduced in the Senate on July 23, 2009. This bill would restructure the Postal Serviceís payments and health benefits to future retirees. S. 1507 is currently pending before the Committee on Homeland Security and Governmental Affairs, of which I am not a member. Please be assured that should this legislation come before the full Senate for consideration, I will have your views in mind.

Again, thank you for sharing your thoughts with me. Please do not hesitate to contact me in the future about this or any other matter of importance to you.

If you have access to the Internet, I encourage you to visit my web site. I invite you to use this online office as a comprehensive resource to stay up-to-date on my work in Washington, request assistance from my office or share with me your thoughts on the issues that matter most to you and to Pennsylvania.

Bob Casey
United States Senator


Carol Ann Santosusso, Vice President of the Tri County First Area Local, APWU, wrote to Congressman Joe Sestak in November 2009 to protest the USPS decision to allow post offices to close window services on days before and after the Thanksgiving holiday. Congressman Sestak responded to Ms. Santosusso: "Thank you for your email regarding the closure of windows Thanksgiving week. I will be meeting shortly with the new Regional Manager for the United States Postal Service (USPS) and this issue will be one of the ones raised. I am sensitive to the budgetary pressures currently faced by the USPS, but the tough decisions being made to deal with these budgetary realities must be scrutinized and done in a transparent and responsible manner that maintains reliable service."